Returns & refunds

A gentle note before we begin

Buying art is personal. I want you to feel confident, informed, and excited about what you’re welcoming into your space.

If you ever have questions before purchasing, I’m always happy to help.

Change of mind

Because each artwork is created thoughtfully and individually, I don’t offer returns or exchanges for change of mind.

That said, I want you to feel confident and happy with your purchase. Every piece is shown with clear photos and detailed descriptions, and I’m always happy to share additional images or answer questions before you buy.

If something arrives damaged or incorrect

If your artwork arrives damaged or there’s an issue with your order, please contact me within 48 hours of delivery at leanne@leannejohnsonart.com, including photos of the issue. I’ll always do my best to make things right.

Fine art prints

Prints are produced to order and, as such, aren’t eligible for returns or exchanges for change of mind.

If you have questions about size, colour, or paper before ordering, feel free to reach out—I’m here to help you choose confidently.

A gentle guarantee

Your confidence comes first.

If something goes wrong along the way, I’ll always do my best to help resolve it. I believe the right piece finds the right person—and I want your experience to feel as considered as the artwork itself.

Still have questions?

If anything feels unclear, or you’d like reassurance before choosing a piece, you can always reach me at:

📧 leanne@leannejohnsonart.com

I’m only an email away.